Official guide

Start your Ledger device — Ledger.com/start

Welcome! This page is a friendly, search-optimized walkthrough to help you complete the setup at Ledger.com/start. Follow the quick steps below, learn best practices for seed safety and troubleshoot common issues — all in a light, accessible layout.

Quick Start — 6 easy steps

  • Unbox and inspect: Confirm the package seal, never use a tampered device.
  • Go to Ledger.com/start: Open a browser on a secure device and type Ledger.com/start (do not follow unsolicited links).
  • Connect your device: Use the supplied cable, then follow on-screen prompts shown on your Ledger's display.
  • Create a PIN: Choose a unique PIN you can remember but others cannot guess.
  • Write your recovery phrase: Write down the 24-word phrase exactly as shown. Store it offline in a secure place — never share it online or with anyone you don’t trust.
  • Install apps & apps manager: Use the Ledger Live app (recommended) to install cryptocurrency apps for the assets you hold.

Tip: Keep your device firmware and Ledger Live up to date. Regular updates include security improvements and new coin support.

Troubleshooting & FAQ

My device won’t turn on

Try another cable and USB port. If it still fails, contact official support. Do not use third-party firmware.

I lost my recovery phrase — what now?

If the recovery phrase is lost and the device is inaccessible, funds may be unrecoverable unless you have a backup. Always store multiple secure backups in separate locations.

Is Ledger.com/start safe to use?

Yes — when you type the address directly and verify the device screen prompts. Avoid links in unsolicited messages.